Desk Assistant

Supervisor: Andreya Williams

Telephone: 918-631-2212

E-mail: andreya-williams@utulsa.edu

Number of students requested to fill above position: 100 

Duties of the Position:

Level I: Monitors the common area of assigned building. Answers phone, greets and assists residents and guests, checks out equipment, and posts flyers. Works on administrative projects as assigned. Enforces Residence Life policies by confronting residents to correct inappropriate behavior. Follows Residence Life procedures under the direct supervision of Housing professionals, and under the instruction of the Senior Resident Assistant or Desk Manager between the hours of 7:00 a.m. and 12:00 a.m. Acts appropriately in the event of a crisis, appropriately identifying the individuals that need to respond.

Level II; Monitors the common area of assigned building. Answers phone, greets and assists residents and guests, checks out equipment, and posts flyers. Works on administrative projects as assigned. Interprets and enforces Residence Life policies and follows Residence Life procedures with little or no supervision during the late-night shift from 12:00 a.m. to 7:00 a.m. Acts appropriately in the event of a crisis, appropriately identifying the individuals that need to respond.

Skills Required for the Position: Residence life desk assistant training, knowledge of Residence Life Policies and Procedures, ability to deal with people effectively, extremely flexible, commitment to follow through, good judgement and common sense, and positive attitude.