Department:
Information Services\Academic Computing
Supervisor:
Roger
Allen
Telephone:
x2868
E-mail:
Roger-Allen@utulsa.edu
Title of
Student Position:
Computer Lab Assistant
Number of
students requested to fill above position:
15
Duties of the
Position:
Reception\security at lab entrance, lab user advice
and troubleshooting, PC equipment maintenance
Skills Required
to Perform the Position:
Punctuality,
basic PC knowledge, good verbal communication, problem solving,
customer service.
Recommended
Student Classification Level : 1
Beginning and
Ending Dates of the Position:
8/20/07 -
5/2/08
Hours Per Week:
6
to 20
Department:
Information Services
Supervisor:
Jonathan
Kimmitt
Telephone:
631.3500
E-mail:
helpdeskjobs@utulsa.edu
Title of Student
Position:
Help Desk Technician
Number of
students requested to fill above position:
15
Duties of the
Position:
Answers
telephone, e-mail, and walk-in inquiries from end users on hardware,
software and campus systems. Participate in advanced training
programs on the campus computing environment, campus network, software
and computer hardware diagnosis and repair. Provides desktop support
to campus administrative units and will be assigned work orders for
completion.
Skills Required
to Perform the Position:
Very good
interpersonal skills, strong work ethics and a commitment to quality
customer service. An interest in and willingness to continue
learning computer support and maintenance. Skills with
microcomputer operations and computer maintenance. Skills with
MS windows XP & Vista operating systems. Skills with application
software and software deployment systems. Competency with data
networking operations and troubleshooting.
Recommended
Student Classification Level :
.
Level III
Beginning and
Ending Dates of the Position:
8/20/07-5/5/08
Hours Per Week:
15
